Real humans, 7 days a week. Most emails answered within 24 hours.
The fastest way to reach us — for orders, tracking, returns or anything else.
hello@luvacat.com
Monday–Sunday, 9am–6pm (UK time). We aim to reply to every message within one working day.
You'll receive a tracking link by email once your order ships. Can't find it? Email us your order number and we'll send it straight over.
30-night risk-free trial and a 2-year warranty on every order. See our Shipping & Returns page for details.